All shipments have been stopped by Customs Authorities until a further notice beginning from today because of CoronaVirus (COVID-19)
We will let you know when we start again.
Orders which have already been dispatched might not be delivered to the recipients door.
In case this happens recipient should go to local post office and collect their packages.
Please check your emails and track your orders.

Please be aware that a confirmation of an order containing any tobacco products is taken as an acceptance and agreement that the receiver of these products is at or over the legal age for consumption of tobacco in their country.

If you do not agree these terms and conditions or any part of them, do not use this website.

1. You must be at least 21 years of age to use this website.

2. All orders are subject to confirmation by Batumi Duty Free. Batumi Duty Free reserves the right to limit order quantities for a given product. In case an ordered product is not available at the time of shipping, Batumi Duty Free will inform you in a timely manner.

3. Batumi Duty Free will run a credit check to establish the customer's creditworthiness. By submitting an order, the customer understands and agrees that this type of control may be carried out. Batumi Duty Free can cancel an order if the customer is not creditworthy or if the customer has one or several outstanding invoices at Batumi Duty Free.

4. If a customer is entitled to a replacement for a damaged shipment or a lost package, either a new shipment will be dispatched or the order total will be refunded to the customer.

5. Orders can NOT be cancelled or modified prior to payment. The customer becomes responsible of delivered products, in case of any issues, please contact us within 7 days of receiving your order. No credit or replacement will be made after this period. Goods that were delivered by mistake or in excedent must be returned within 7 days of reception of the order. Goods that are returned must be returned undamaged, in their original packaging and by unit of packaging. The buyer bears the shipping costs. Please contact us to obtain instructions for the return procedure to follow.

6. Please note that according to US law no Cuban cigars can be shipped into the US.

7. For all other cases, the Code of Obligations shall apply. The customer has been informed that the jurisdiction of Belgrade shall apply.

8. All prices and other terms and conditions are subject to change until the order is confirmed by Batumi Duty Free.

9. Please be aware that your delivery may also be subject to local customs charges, over which we have no control, and which must be borne by you.

10. Our goal is to remain competitive and make happy customers, for this:
Only the top quality products are used for exportation.
We open and inspect all our cigar boxes to log wrapper colour and insure quality (aesthetics).
Replies to emails will be provided on a first come first served basis within 24 hours or 1 business day.

Batumi Duty Free
Linea International LTD.
159 Vakhtang Gorgasali St, 6200, Batumi, Georgia
Tel: +995 577 181 814
ID No: 445516996

 

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